Cafe Pocco

Cafe Pocco

Transforming Cafe Pocco's customer experience through digital design and optimisation.

Transforming Cafe Pocco's customer experience through digital design and optimisation.

Shopify Development

SEO

Strategy

clear glass mug with coffee beans
clear glass mug with coffee beans
clear glass mug with coffee beans

The challenge

Cafe Pocco had strong Amazon traction and a loyal base of customers, but their online store wasn’t optimised for DTC sales. The site was bringing in some traffic, yet the conversion rate was low and sales were inconsistent. They needed a more reliable DTC channel that could capture casual visitors, convert them into buyers, and begin building repeat purchase habits.

What we did

We focused on improving the Shopify experience to encourage conversions and set the groundwork for growth. This included restructuring the product pages to be clearer, optimising the checkout to reduce friction, and simplifying the user journey. We also addressed SEO fundamentals by refining metadata and site structure, ensuring Pocco’s online presence could start to scale beyond its existing reach.

The result

Within the first 30 days of launch, conversion rate was up by 101%. Sessions rose by 29% compared to the prior period, while overall sales jumped 160%. The results proved that even with modest traffic, targeted optimisation could have an outsized impact on performance, giving Cafe Pocco a solid foundation to expand its digital sales channel.

BDRO is a creative marketing and brand agency. We help ambitious brands build deeper connections with their audiences through distinctive design and strategy.

New Business

newbiz@bdromedia.com

Careers

careers@bdromedia.com

Press

press@bdromedia.com

2025

BDRO Media

BDRO is a creative marketing and brand agency. We help ambitious brands build deeper connections with their audiences through distinctive design and strategy.

2025

BDRO Media